Shipping Information

Free Delivery
We provide free and fast delivery Australia Wide through Australia Post on all orders. 

Delivery Time
We try our best to send out your packages on time every day. Your order will be shipped the same or next business day, ensuring you get your item as soon as possible. Please take care to fill out your details correctly at checkout. 

If you are not home to accept your package, the carrier will assess whether it is safe to leave. If not, a calling card will be left in your letter box detailing the steps for arranging re-delivery or picking up your delivery at the local post office. 

If you have not received your package within 7 business days of placing the order please contact us via www.petsfriendlysupplier.com.au or email support@petsfriendlysupplier.com.au with your full name and order number and we will look into the matter immediately!